Careers

Technical Writer

Experience: 5 - 9 years
Location: Hyderabad

The Opportunity: Come Build the Next-Gen Video Convergence Platform


Background:

In the United States, a new TV broadcasting standard has recently been ratified by the US Government's Federal Communications Commission referred to as ATSC 3.0, this new technology literally doubles the broadcaster bandwidth pipes for the same amount of spectrum utilization apart from providing the ability to deliver broadcast TV signals to mobile devices. Coinciding with the widespread network build out and adoption of 5G technologies by US Telecom operators, the new standard, is poised to revolutionize TV services, significantly alter the IoT landscape, and is also poised to impact the connected car/autonomous car automotive industry. The broadcast industry and the telecom industry are expected to unprecedented levels of cooperation and synergies across all dimensions of offering digital communications and content services to consumers.

More details of the broadcasting standard and articles describing its impact are:

Gaian Solutions is working with some of the industry’s' largest broadcasting groups to operate a Openstack based Cloud Content Delivery Platform that leverages the best of AI, ML and Data Science technologies in monetizing content delivery services for the 3.0 ecosystem.

About the position:

The position involves analyzing the requirements, user stories and translate to functional applications. Design, build and maintain well designed, reusable, testable, code efficient and responsiveness to applications to ensure better performance.


Key responsibilities:

  • Acquire and organize basic source material for transformation and synthesis into the creation of
  • customer-facing documentation that meets a high standard for accuracy and readability.
  • Work to create and deliver content and videos to coincide with product releases.
  • Work with technical writing staff to ensure coverage of several kinds of product releases.
  • Continually seek to improve existing processes and content.
  • Maintain a high level of knowledge in the field of information experience.
  • Achieve a high degree of product knowledge to produce quality materials.
  • Seek to provide innovation for the packaging and delivery of content and videos.
  • Follow corporate style guides to ensure a consistent look and feel for deliverables.

The kind of people we look for:

  • 5 to 9 years of hands-on experience
  • Must be able to develop software using Java.
  • Should have good exposure to Web Services (REST/SOAP).
  • Must be able to write JUnits to test code modules.
  • Must be exposed to building code and implementations
  • Should be aware of security concepts like OAUTH2 etc

Ability to manage situations with tight deadlines and deliver as per expectations.

Skills and Expertise:

  • Write technically accurate, concise, and easy-to-understand content.
  • Good understanding of SDLC process
  • Work with SMEs to understand the modules and develop the content with a quick turnaround time.
  • Sprint with Dev, QA, BA, and other teams
  • Produce various documents such as user guides, release notes, admin guides, and on boarding walkthroughs
  • Manage multiple projects and meet documentation deliverable deadlines
  • Seamlessly work independently or as a part of the team.
  • Basic understanding of Jira
  • Good understanding of MSTP
  • Create videos using tools such as Camtasia or Captivate
  • Spearhead documentation efforts by coming with innovative ideas

Nice to have Skills:

  • Hands-on experience in writing API guides using Swagger.
  • Provide inputs to UI/UX team.
  • Good understanding of authoring tools such as Confluence, RoboHelp, and/or Madcap Flare.
  • Experience in writing for SaaS products.

About Gaian Solutions:

Gaian Solutions is a 13-year-old product organization and a leading edge provider of products and solutions to the media and entertainment industry.


Headquarters: San Francisco/Silicon Valley, USA


R&D development centers: India and China

Gaian’s products and solutions are deployed across the globe—US, APAC, Mexico, Maldives, & India. Today, the company serves businesses as diverse as billion dollar enterprises with corporate communication needs, federal emergency warning centers with real-time alert dissemination requirements, public transport networks broadcasting live streams of information, retail chains looking for sales closures from impactful content experiences as well as entertainment service providers with a constant need to delight consumers.

Gaian is all about our people, our values and our way of doing things—intangibles that can't be measured or modeled in business terms but that truly make the difference. With close to 250 experienced software architects, consultants, project managers, software, broadcast and media engineers located worldwide our purpose is honored each time we exceed our client’s expectations, each time an employee reaches his/her goals, and each time we contribute to the society positively and make it a better place.

Gaian in the news: